InsureAssist plans are no longer available for purchase

Although InsureAssist plans are no longer available for purchase, we will continue provide you with the same exceptional customer support for your existing travel insurance plans. If you have a question or concern about an existing plan please use the appropriate contact information listed below. All effective and future effective date plans will remain in force through their expiration dates.

Need to purchase a new travel insurance plan?

Travel smart by comparing and purchasing a travel insurance plan through Nationwide.

See Nationwide Plans >



Claims Info

Phone

Inside U.S.  866-224-5772
Outside U.S.  727-259-0207

Email

team1@cbpinsure.com

Hours (Eastern Time)

Mon, Tue, Wed, Fri  8:30am to 5:00pm
Thur  9:30am to 5:00pm

Address

Co-ordinated Benefit Plans, LLC
on behalf of Nationwide Mutual Insurance Company and Affiliated Companies
PO Box 26222
Tampa, FL 33623

Casualty Accident Policy & Casualty Accident Policy Premier

AXA Assistance USA

Phone

Inside U.S.  888-647-3105
Outside U.S.  630-766-7731

Hours

24 hours / 7 days a week

Address

Global Claims Administration
3195 Linwood Rd Suite 201
Cincinnati, OH 45208

Policy Questions

Phone

Inside U.S.  877-591-8739
Outside U.S.  205-591-8739 

Email

customercare@insureassist.com

Hours (Eastern Time)

Monday-Friday  7:00am to Midnight
Saturday-Sunday  9:00am to 9:00pm

Address

InsureAssist
P.O. Box 43593
Birmingham, AL 35243

24 Hour Assistance

For Emergency 24 Hour Medical & Travel Assistance:

MedjetAssist

Address

P.O. Box 43099 Birmingham, AL 35243

Phone

1-888-847-7866 (toll-free)
1-609-986-1206 (collect)

Hours

24 hours / 7 days a week